Hotel Sarazena Zermatt

The hotel was clean and comfortable, with friendly staff. The breakfast was varied and tasty. The location was convenient, close to the train station and supermarket. Good WiFi and a spacious room with a view.

Nothing.

The hotel is excellently located, just a stone's throw away from the main station. This makes it incredibly convenient for exploring the area and getting around. Additionally, the hotel offers a pool and spa facilities, which is a great extra for guests to enjoy during their stay. Plus, the staff are friendly and personable, always ensuring that guests feel welcome and well taken care of.

None of the reviews mention any negatives about this hotel.

I had an early train to catch in the morning and the staff at Sarazena went above and beyond to make sure I had breakfast. They brought a kettle and tea to my room, and a kind staff member escorted me to the breakfast room where I could grab some food. The hotel's location near the train station was very convenient, and the room itself was comfortable and clean. I highly recommend Sarazena for your stay in Zermatt.

During my Christmas stay at this hotel, I really enjoyed the excellent breakfast and the friendly staff. the breakfast had a good choice of buffet foods, and the hostess was cheerful and happy to chat with the guests. the staff members were helpful and provided great advice for exploring the attractions in the area. Additionally, the hotel's key location next to the train station made it very convenient for commuting and easy access to various parts of the city.

There were a few negative aspects of my stay. the room was uncomfortably hot, and the bedding was not comfortable at all.

The hotel staff was incredibly helpful and friendly. Convenient location near train station and ski lifts. Clean and comfortable room with a balcony. Excellent breakfast and Wi-Fi.

Nothing it is perfect.

The staff at Sarazena was amazing! They went above and beyond to accommodate our needs and ensure we had a comfortable stay. The location of the hotel was also perfect, with easy access to the Gornergrat station and the city center. We enjoyed a delicious breakfast every morning and the beds were so comfortable. The view from our room's balcony of the Matterhorn was absolutely breathtaking. I highly recommend this hotel for anyone visiting Zermatt.

We loved how close the hotel was to the train station and Gornergrat train. The staff was very friendly and helpful, making us feel right at home. The cleanliness of the rooms was impressive, and we enjoyed the comfort they provided. The breakfast offered a great variety of options and the cheerful hostess made our mornings even better.

Nothings.

The hotel is conveniently located right next to the train station, making it easy to travel to and from. It is also close to the main shopping area, providing easy access to shops and restaurants. The rooms are spacious and comfortable, with separate sitting chairs and comfortable beds. The breakfast included with the stay is plentiful and delicious, with warm boiled eggs being a highlight. The staff at the hotel are exceptional, providing excellent service and answering questions with a smile.

The hotel can be a bit noisy at times due to its proximity to the train stations.

The hotel is conveniently located right next to the train station, making it easy to catch the train to explore the area. The staff is friendly and attentive, providing helpful information about Zermatt and its attractions. The rooms are spacious and clean, with comfortable beds and updated bathrooms. Guests can enjoy a delicious breakfast and take advantage of the sauna and ski bus stop directly accessible from the hotel.

The view from the lower floors facing the Gornergrat station might not be as stunning as expected.

Conveniently located near the train station and ski lifts. Extremely clean rooms and friendly staff. Breakfast included in the rate. The bed was comfortable and the duvet and pillows provided a cozy stay. excellent value for the price.

This hotel is a hidden gem in a small alleyway, with a perfect view of the Matterhorn. The rooms are clean and quiet, providing a comfortable stay. The breakfast served is excellent, offering a variety of options to start your day off right.

No complaints, everything was great!

The staff were warm, welcoming and extremely helpful. Complimentary breakfast better than most similar properties. Recently refurbished, clean and spacious rooms. Great location, close to attractions.

Felt more than at home, no complaints.

Cozy, clean rooms. Great location near train and Gornergrat stations. Excellent spa facilities available. Staff incredibly helpful and accommodating, even providing sandwiches for early departure. Good value compared to other Zermatt hotels.